Visitor Authorization Requests

All users will be able to enter in a Visit Request. This is used when a visitor requests to visit a location, but the visit requires authorization by someone at the building before it is permitted.

At a bare minimum, you should enter in the Scheduled Arrive date and Scheduled Arrive Time (as today), the Primary Visitor Company, and at least the visitor name in the "All Visitors" section, in the field "Visitor Name".

If you also specify the Location field, selecting one of the asset locations, and that location is set to require authorization then it will first send the request to that asset supervisor for approval before they can be allowed to enter.

If the user (eg. the guard) has the "Reception" role, they can also set the "Check In" field is set to Yes, then the visitor(s) will all be checked-in, as if they had arrived. Otherwise the request will wait for one of the visitors to be checked in.

Next Topic: Ad-hoc Visitors